VALORANT News: wrong region

HELP! I was put in the wrong region! [solved]

Sun, May 10, 2020

I was lucky enough to get an invite to the VALORANT closed beta, but after playing through the training map and my first game, my ping was averaging in the 200s. 

I asked the people I was playing with where they were from, lo and behold, they were all in Brazil. I also noticed that my payment options were in the wrong currency. There seems to be a moderately common issue of being put into the wrong region. I am located in the Central U.S. I immediately looked into changing my region in VALORANT, but could not find the option anywhere.

Good news/bad news there. The good news is, that it can be changed. The bad news: it can only be changed by Riot through a support ticket. Based on Twitter and Reddit reports, it could take a little while for Riot to respond to support tickets.

First, check out what region your account is bound to at account.riotgames.com. To update this, you must create a support ticket with Riot. Submit a request with Riot here

While you are waiting for Riot to make the change, you can queue with a party in your region and play on local servers that way. Having trouble finding your friends from a different region? Try to download and install League of Legends and make friends through the LoL client.

UPDATE. You may be able to change your region without contacting support. Check out this Riot Games link, Changing Your Region of Resident for your Riot Account.

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